Terms & Conditions
Welcome to Acrylics Unique! These Terms and Conditions outline the rules and regulations for the use of our website, www.acrylicsunique.co.uk, and the purchase of products from us.
By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website or place an order.
1. About Us
www.acrylicsunique.co.uk is operated by Acrylics Unique part of Plasfab Limited, a business based in the United Kingdom.
Company number 10594129
2. Product Information
All items available on Acrylics Unique are made to order at the time of purchase. This means that each product is uniquely created for you once your order is placed. We strive for accuracy in all product descriptions, images, and pricing. However, slight variations in colour, size, or design may occur due to the handmade nature of our products and differences in monitor displays.
3. Ordering
By placing an order through our site, you warrant that you are at least 18 years old or are placing the order with the consent of a parent or guardian.
Upon placing an order, you will receive an email confirmation acknowledging receipt of your order. This email does not constitute acceptance of your order; it is a confirmation that we have received it. Your order is accepted, and the contract for the sale of goods is formed, when we send you an email confirming that your item has been dispatched.
4. Pricing and Payment
All prices displayed on our website are in GBP (£) and include VAT where applicable, unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Payment can be made through the secure payment methods indicated on our website. Your payment information is processed securely, and we do not store your credit card details.
5. Shipping and Delivery
We aim to dispatch made-to-order items within the timeframe specified on the product page or at checkout. Please note that these are estimated dispatch times and can vary. Once dispatched, delivery times will depend on the shipping method selected and your location.
We are not responsible for delays caused by the shipping carrier or circumstances beyond our control. Any delivery dates provided are estimates only.
6. Returns, Refunds, and Exchanges
Due to the bespoke, made-to-order nature of all our products, we are unable to offer refunds or exchanges for mis-orders. This includes, but is not limited to, incorrect sizing, colour choices, or design preferences made by the customer at the time of purchase. Please ensure you carefully review your order before confirming.
In the unlikely event that your item arrives damaged, please contact us within 4 of receipt with photographic evidence. We will then assess the situation and work with you to find a suitable solution, which may include a replacement or repair at our discretion.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and product designs, is the intellectual property of Acrylics Unique or its content suppliers and is protected by copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the content without our express written permission.
8. Limitation of Liability
Acrylics Unique shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms and Conditions
We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
